After having overcome a rigorous selection process, we chose Spiga+ as our integral management system (ERP), representing a significant milestone for the organization.
Thanks to Spiga+, we achieved to redesign our processes to be more efficient, check the business operations and results online, having a robust database for a centralized management of our customers and information, and get integrated into the digital environment. All our business cycle in the 45 operational sites, distributed in 13 regions of the country, is currently executed in the system. The complete cycle goes from import processes and commercial prospecting, to day-to-day working in a workshop, warehouse, counter and central administration.
We fully recommend Spiga+ to other companies in the sector. Appart from having a broad and robust functionality, the personnel in Lidera Soluciones is expert in the business, diligent and proffesional, showing an ongoing interest in providing the company much more than a system implementation.
Lidera Soluciones possesses an enormous knowledge on the sector of the automotive dealers. Spiga+ as DMS, the consultants support in the implantation phase, and the subsequent daily management of our users, has become the key of its success.
The adoption of Spiga+ and the learning curve of our users has been really fast. It simplifies the integrated management of the information at group level, as it is a multicompany and multibrand DMS. Spiga+ has improved the efficiency in all our processes.
Spiga+ permits the global running of the dealer, with the different management modules fully integrated, and integrations with external systems on real time, both OEMs and solutions or external applications. It is a reliable system in constant evolution.
Spiga+ is used in the Salvador Caetano Group, in all the represented brands and in all the geographies, being the most relevant cornerstone in our architecture of information systems. Our reality and the experience on the use confirms the advantages previously stated. Spiga+ is a solution proven to be scalable, which supports thousand of users in a single installation. The program disposes of hundreds of interfaces and great benefits of efficiency and productivity in a multibrand context.
It moved forward in our vision to a unified and complete analytic architecture, allowing the different business a fast and easy access to the information and relevant knowledge for the decision making process. Spiga+ continues to be the central pillar of our digital strategy for the dematerialization of customer relation. It is a mature, modern and secure solution that has grown exponentially, complemented by a team of excellent professionals, with extensive experience in the business.
We do not use the full potential of the system as the SAP ERP manages the financial and accounting part. Nevertheless, Spiga+ has been for us a powerful tool in the management of the workshop, fully customized by the user as the business grows. In respect to the operation, is very user-friendly for the service advisers in the issuance of quotations and generation of work orders.
The operators clock-in is really agile and the follow up is very complete when reporting sales productivity and indicators, to name just a few.
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